Introduction
To summarize: Otto collects only the data it needs to run, improve, secure, and support the service. We do not sell your personal data.
This Privacy Policy applies to Otto’s website, mobile applications, account services, subscriptions, and support interactions. Otto is operated by LifeLift Ltd.
We try to handle personal information with care and restraint. Our general principles are to collect only what we need, explain why we use it, give you choices where possible, keep it secure, and never sell your personal data.
What we may collect
To summarize: The exact information depends on how you use Otto, but it may include account details, habit and wellbeing data, purchase status, support messages, and device information.
Information you provide
- name, email address, and profile details you choose to provide;
- goals, reminders, mood check-ins, notes, preferences, and other app entries you create;
- feedback, survey answers, and support messages you send us;
- subscription or purchase-related details linked to your account status.
Information collected automatically
- device type, operating system, app version, language, and general diagnostics;
- push notification tokens and notification permission status;
- usage and performance information such as screens viewed, features used, session timing, and crash reports;
- website cookies or similar storage used to keep the site working and understand basic traffic patterns.
Local and cloud storage
To summarize: Some Otto data is stored on your device, and some may be stored or transmitted through secure cloud services when you use accounts, notifications, backup, or recovery features.
Otto uses on-device storage for parts of the app experience, including preferences, local progress, and feature state. That means some information may remain on your phone or tablet until you delete the app or clear device storage.
If you sign in, enable cloud-backed features, restore data, or interact with account-connected services, Otto may store or transfer relevant information through cloud systems such as Firebase Authentication, Cloud Firestore, Firebase Storage, and related infrastructure.
How we use your information
To summarize: We use information to run Otto, personalize the experience, process subscriptions, send service messages, improve reliability, and support you.
We may use information to:
- provide, maintain, and personalize Otto’s features;
- save your account state and restore or recover data where applicable;
- send reminders, app updates, security notices, and service-related communications;
- process or validate subscriptions and paid features;
- monitor crashes, bugs, and service performance;
- understand which parts of Otto are helpful so we can improve the product responsibly;
- respond to support requests, feedback, and abuse or security issues.
Providers, analytics, and product tools
To summarize: Otto uses third-party providers to run account, storage, notifications, subscriptions, analytics, feedback, and diagnostics features.
Depending on how you use Otto, we may work with providers such as:
- Firebase Authentication for account sign-in and authentication;
- Cloud Firestore for app configuration and cloud-backed product data;
- Firebase Storage for storage and recovery-related data;
- Firebase Messaging for push notification delivery and notification tokens;
- Firebase Analytics for aggregated usage and feature analytics;
- Firebase Crashlytics for crash reporting and stability diagnostics;
- RevenueCat for subscription and entitlement management;
- Wiredash for in-app feedback and support flows;
- Facebook App Events for attribution and measurement;
- Apple and Google for app store distribution, billing, reviews, and platform services.
These providers process information under their own privacy terms, and we use them to support Otto’s core product functions.
Retention and deletion
To summarize: We keep personal information for as long as needed to run Otto, meet legal obligations, resolve disputes, and enforce agreements. You can request deletion.
How long we keep information depends on what it is and why it was collected. Some information may remain on your device until you delete Otto or clear your device storage. Cloud-backed or account-linked data may be retained for longer where needed for service delivery, fraud prevention, legal compliance, or backup integrity.
If you want us to delete your account-linked personal data, email contact@lifeliftapps.com with the subject line “Delete my Otto data.” We aim to process valid deletion requests within 90 days, unless we need to keep certain records for legal, accounting, or security reasons.
Your choices
To summarize: You can request updates or deletion, manage marketing messages, control notifications, and choose how much account-connected functionality you use.
- Request access to, correction of, or deletion of your account-linked personal data.
- Turn off marketing emails using the unsubscribe link, where applicable.
- Control push notifications through your device settings.
- Manage website cookies or local storage using your browser settings.
- Choose not to create an Otto account or not to use cloud-backed recovery features.
Contact and policy updates
To summarize: If you have privacy questions or concerns, contact us. If this policy changes materially, we will post the updated version here.
If you have questions about this policy or Otto’s data practices, please email contact@lifeliftapps.com.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last updated” date.